Get help with your RedFit experience
If you need assistance, reach out to our support team:
Open RedFit and navigate to Settings > Health Connect. Tap "Connect" and grant the requested permissions. RedFit only reads data (steps, heart rate, calories, weight, hydration) and never modifies your Health Connect records. If the option doesn't appear, make sure Health Connect is installed from the Google Play Store.
Make sure you are using the same Google or Apple account you originally signed up with. Check your internet connection and try again. If the issue persists, contact us at operations@rednodestudio.in with your account email.
Go to Settings > Account > Delete Account within the App. You can also email us at operations@rednodestudio.in with the subject "RedFit Account Deletion Request". All data is permanently deleted within 30 days.
No. Your health data is only used to display your fitness metrics within RedFit. It is never shared with advertisers, sold to third parties, or used for marketing. See our Privacy Policy for full details.
Ensure Health Connect is installed and that you've granted RedFit permission to read Steps data. Go to your device Settings > Apps > Health Connect > Permissions to verify. Also make sure your fitness tracker or phone is recording steps to Health Connect.
You can log workouts and track water intake offline. Data will sync to the cloud when your device reconnects to the internet. Health Connect data is read from your device locally.
Found a bug? Help us improve RedFit by reporting it:
Email us at operations@rednodestudio.in with the subject "Bug Report"
Include your device model, Android version, and app version
Describe the issue and the steps to reproduce it
Attach screenshots if possible
RedFit is a product of RedNodeStudio
Email: operations@rednodestudio.in
© 2026 RedNodeStudio. All rights reserved.